MyPEI Pilot - Frequently Asked Questions
Setting up your Basic MyPEI Account will be done in the live application, not a development or test environment. Because of this it is important to use your personal email address. The account you setup will be your MyPEI Account forever (unless you decide to delete your account which you can do at any time).
Testing access to MyHealthPEI is recommended but not required. To have access to your health information you will need to verify your identity, which can be done online or by making an appointment for in-person verification at the Sullivan Building in Charlottetown, as outlined in your invitation email.
When MyPEI Account is fully launched you can get in-person verification at any Access PEI location. For this pilot in-person verification is available through booking an appointment at the Sullivan Building in Charlottetown, as outlined in your invitation email.
No. This pilot testing is focused on testing the account setup process and limited services. Additional services will be available as the MyPEI Account is rolled out in 2025.
Yes. Anyone interested in taking part in the pilot must register online.